Frequently Asked Questions
Find answers to common questions about your shopping experience
Is my order shipped in discreet packaging?
Yes, all orders are shipped in plain, unmarked boxes or mailers with a generic return address to ensure your privacy.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as PayPal and select buy-now-pay-later options.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. Please contact customer service within 30 minutes of placing your order to request changes.
Are your products body-safe?
Absolutely. We prioritize your health by offering a curated selection of high-quality products made from body-safe materials like medical-grade silicone.
Do you ship to P.O. Boxes?
Yes, we offer shipping to P.O. Boxes via standard USPS delivery methods.